We have always tried our best to make everything absolutely clear for our respected clients who trust in our team and don’t want to have some kind of doubts when they hire our professional services. Therefore, we take it as our basic responsibility to make them 100% satisfied and in case, they experience some kind of dissatisfaction, we encourage them to let us know about it so we can address their complaints. We have very clear Refund Policy which they can avail if we fail to rectify their complaints.
If you hired our writing services but now don’t find delivered work as perfect as you expected, you can avail our Refund Offer but before you apply for a refund, make sure you have valid reasons to make such claims. Sometimes, you might expect from us much more than we promised you while rendering our services and in such condition, you may not be able to get full advantage of our generous offer.
When you lodge a complaint about the quality of work, your case is directly referred to quality assurance (QA) team that goes through the entire issue and evaluates if the claim is really valid or just an effort to get the money back with no valid reasons. If the team of our expert writers finds that there are serious discrepancies in delivered work, every possible action is taken to deal with such discrepancies. There are some major points that you must keep in mind:
- In case you don’t get satisfaction even after various free revisions, as a last option, you can make a request for refund of money. However, when you are making a claim, you must go through our policies to understand how you can get maximum advantage of it.
- You can select any suitable package and it is our responsibility to deliver you the assignments within specified time and after delivery of finished project, you have a 72 hours long period during which you can review the project to find observations.
- Within 72 hours period, you must lodge a claim for refund. Once we receive complaint, it is reviewed to evaluate its basis and if the complaints are just because of minor errors that don’t make much difference to overall document, your complaint will not be honored.
- In case major discrepancies are observed and revisions don’t work to solve the issue, you should make a direct contact with our QA department that has full authority to deal with such cases on individual basis. If your complaint is proven valid, your money will be refunded within the next fourteen days with some